Six Battlefields – win the competition
(Potential) customers generally already have a favourable attitude towards their current partner, so it’s all about changing mindsets. SWOT analyses, positioning and
Sales excellence
Enable sales excellence by transforming your organizations and empowering your people to reach their full potential
Grow your businessCustomization
By assessing your needs we create the perfect training program to meet your challenges on both an individual, organizational and industry level.
Global Reach
We coach across teams and borders - helping you to align sales across the whole organization.
Digital Learning Center
We bring learning to where your eployees are, with engaging formats and the most relevant content, anywhere, anytime and on any device.
Our learning approach
Our learning solutions are designed to follow the natural adult learning process.
Help raise awerness
Help raise awerness
In a process of change, it is crucial to first create the awareness of the current status and to motivate people to change by helping them understand the benefits: the WHY. To stimulate the ambition and desire to reach the next level, we typically use inspirational videos, initial reflections and self-assessments.
Our Learning ApproachHelp improve skills
Help improve skills
After becoming aware of the expected change, people need to know WHAT are the competence gaps, what skills they need to improve.
Our Learning ApproachHelp people practice
Help people practice
Once there is a full understanding of the learning needs, people have to see HOW to improve these skills in practice. This is where relevant, operational training comes in: what to do, how to do it, through role plays, scenarios and practice.
Our Learning ApproachHelp people succeed
Help people succeed
Change is a long-term process, so it is crucial to follow-up and monitor step by step how people are implementing what they’ve learnt in their daily job. To ensure the retention of new behaviours, it’s important to highlight the achievements and celebrate the success. At this stage, managers have a crucial role, with support from implementation activities and constant inputs and calls to action.
Our Learning Approach
”MAKING A REAL BUSINESS DIFFERENCE - We have been working with Mercuri globally for the last three years developing, delivering and measuring the business impact of the NegGOtiate2WIN training program. Using Mercuri’s core concepts as the basis, we have adapted and tailored the practice elements, role plays and simulated situations, to be 100% applicable throughout the business, sectors, countries and cultures. Working this way has also enabled the program to resonate across the full spectrum of our global sales organisation from Key Account Directors to new starters in the sales teams. We are delighted to announce that this has been one of our award-winning programs.”
”Philips Healthcare has selected Mercuri International in cooperation with Crossknowledge as partner to design and deploy blended learning training solutions for sales and sales management in the international markets. Local language consultants support and engage with local Philips managers and sales teams to further improve their capabilities to effectively engage with customers and provide valuable and innovative solutions that match customer’s needs and help them to improve treatment and services to patients.”
News and insights
Mercuri International awarded Top 20 Sales Training Company 2018 Globally
Selection to the 2018 Sales Training lists was based on the following criteria: Thought leadership and influence on the sales
Selling Power Features Mercuri International on 2018 Top 20 Sales Training Companies List
According to Selling Power publisher and founder Gerhard Gschwandtner, sales training is a key area of competitive differentiation for B2B
What are the secrets of Sales Excellence?
Do you often wonder: How do some companies excel in sales? What drives their success regardless of sector, size or
Happy Holidays
Warmest thoughts and Best Wishes for a wonderful Holiday Season and a very Happy New Year.
Advice to others- Customer service excellence with Maersk Line
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
Behavior changes – Customer service excellence with Maersk Line
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
Comments from customers – Customer service excellence with Maersk Line
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line.
Driving the Decision – Customer service excellence with Maersk Line
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
Who we are
Who we are & what value we offer
The sales performance experts who enable sales excellence through people and process development. We offer customized solutions to increase sales results and achieve sales excellence for our clients.
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More happy clients
"Our Academy, powered by Mercuri, is adding real value to customer engagement processes."
Electrolux
"At Toyota, we place high demands on our leaders and therefore we have very high demands on the consultants we work with in leadership development. Mercuri has become a close partner in our pan-European leadership program and is appreciated by all our participating leaders. In addition to having a high uniform level of their deliveries, they are very easy to work with and take clear responsibility and ownership for their parts in the program"
Fredrik Fjellstedt
Toyota
"We can immediately see the impact of Mercuri’s Selling At My Best. We have had the highest engagement scores in the history of the company – 91% compared to a previous best of 81%. Our year on year result is 40% up compared to the same time last year."
Dan Buckingham
Virgin Holidays
Global and local expertise
Our global work
Generating growth on a global basis takes more than just good intentions. It demands the ability to adjust continuously and learn new skills. It also means taking on new roles when interacting with customers, in order to win and retain their loyalty. With us as your partner, your business units will obtain the necessary competencies to make your international strategies succeed by:
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Getting started
See what Mercuri can do for you
We care about your sales. If you want to know more about how we can help you, then please contact us.
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