Insights

| 1 min read

Driving the Decision – Customer service excellence with Maersk Line

This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.

| 1 min read

Personal Involvement – Customer service excellence with Maersk Line

This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.