Privacy & Cookie Policy

Mercuri International Poland Sp. z o.o. (Mercuri) is very grateful that you want to participate in our privacy policy.

In this policy, we want to inform you about the type, scope and purpose of collecting personal information when you are in contact with Mercuri. You should be confident that Mercuri take all reasonable measures to protect the personal information you may provide to Mercuri.

Responsible for processing your personal data is Mercuri International Poland Sp. z o.o., Domaniewska 37, 02-672 Warsaw, Poland. For questions about privacy policy please contact: rodo@mercuri.pl

Processing of personal data

Personal data is all information relating to an identified or identifiable natural person, such as, name, address, phone number and e-mail address. Processing of personal data is in accordance with the provisions of the General Data Protection Regulation (GDPR), which became active in the EU on May 25, 2018. We will obtain your consent before initiating processing of your personal data if required by applicable law. You must be over 18 years to provide personal information to us. If it comes to our attention that we collect personal data from a person under 18, we will act to remove the information as soon as possible. The personal data recorded on the website, or otherwise communicated to Mercuri, are never sold to third parties for commercial purposes.

Purpose of collecting personal data

We at Mercuri treat your personal information that you have provided with the purpose of administering them for any future contact. Interest reports and personal data from you are administered to be included in any agreements, providing information about ongoing projects and services that we provide in connection with various requests. Information is also addressed indirectly in connection with the development, testing and management of the IT systems that are linked to our website.

 Please note that when using our site, there are features that allow you to post information that may be considered personal data. You may only provide information about other persons if you have their consent to provide us with their information.

What personal data we collect?

We process personal information that you provide to us as below:

A.      Details you provide to us via the website or if you enter into an agreement with Mercuri

  1.  Contact Form Data. On our website there are several forms that you as a visitor can fill in either to contact us or to receive marketing material. We use data from the contact form to process your requests and / or to provide requested services/information.
  2. Cooperation. As a consultant or supplier, Mercuri will record and save personal information required to complete the current contract / agreement and where there is a legitimate interest in processing your personal information. We will obtain your consent before we begin processing your personal data in accordance with legislation.

 B.      Information collected by us when you visit our website

Mercuri may also process your personal data to the extent required in order for Mercuri to be able to defend and/or establish legal claims.

Specification of personal information processing:

Purpose for processingCategories of personal data
Customer relations – Microsoft Dynamics CRM• Name.
• Contact details (email address and telephone number).
• Information on what company you represent, job title, office location.
• Personal title and language preferences.
Any additional personal data provided by you in the contact form or email correspondence with Mercuri.
Research, Studies & Surveys• Name.
• Contact details (email address and telephone number).
• Information on what company you represent and your job title.
• Information you provide in Mercuri research studies and surveys.
Any additional personal data provided by you in the contact form sent to Mercuri.
Analytics• IP address
Newsletter• Email address
Customer communication – Microsoft Dynamics MA• Name.
• Contact details (email address and telephone number).
• Information on what company you represent and your job title.
Any additional personal data provided by you in the contact form sent to Mercuri.
Marketing Communication, Sales & Marketing activities• Name.
• Contact details (email address and telephone number).
• Information on what company you represent and your job title.
Any additional personal data provided by you in the contact form sent to Mercuri.

Legal basis: Legitimate interest. Mercuri has a legitimate interest to market our products and services to existing and potential customers.

Retention period: We will keep your personal data for up to 3 years from the time of collection (unless you inform us that you do not wish to be contacted for marketing purposes).

Cookies and log files

Mercuri uses cookies for www.mercuri.net and associated domains and applications. A cookie is a small data file with text stored in your browser which enables us or third parties to identify you. Cookies can be used for the following purposes: (1) allow certain functions; (2) provide statistics; (3) save your choices and (4) enable advertising and interest-based marketing. Cookies can be of two types, session cookies or permanent cookies. A session cookie automatically disappears when you close your browser. A permanent cookie remains for a certain amount of time or until you delete your cookies. The expiration date is in the cookie itself; some may cease to work after a few minutes, while others may end after a number of years. Cookies placed by the webpage you visit are sometimes called first-party cookies, while cookies by other companies are called third-party cookies.

If you do not want cookies or certain types of cookies, you can change the settings in your browser to delete saved cookies and block new ones. See your browser’s help pages for more information about approaches. However, note that deleting or blocking cookies may prevent you from using all of the features on our site, such as to save your choices, and it may also cause some pages to not display properly.

NameProviderPurposeExpiry
SAPISID.google.comThe SAPISID cookie is used by Google to store user preferences and information when viewing pages with Google hosted content, such as YouTube or Google Maps2 years
APISID.google.comThe APISID cookie is used by Google to store user preferences and information when viewing pages with Google hosted content, such as YouTube or Google Maps. The SSID cookie is used by Google to store user preferences and information when viewing pages with Google hosted content, such as YouTube or Google Maps.2 years
SSID.google.comThis cookie stores the preferences and other information of the user. These include, in particular, the preferred language, the number of search results to be displayed on the page, and the decision whether or not to activate Google’s SafeSearch filter.2 years
__Secure-3PSID.google.comBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.2 years
SID.google.comSecurity cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access.2 years
HSID.google.comSecurity cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorized access.2 years
__Secure-3PAPISID.google.comBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.2 years
SAPISID.google.comGoogle collects visitor information for videos hosted by YouTube.2 years
SSID.google.comGoogle collects visitor information for videos hosted by YouTube on maps integrated with Google Maps.Persistent
__Secure-3PSID.google.comBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.2 years
SID.google.comSecurity cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access.2 years
HSID.google.comSecurity cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorized access.2 years
IDE.doubleclick.netThese cookies set by a third party (DoubleClick) and are used for serving targeted advertisements that are relevant to you across the web.1,5 years
fr.facebook.comBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.3 months
DSID.doubleclick.netThese cookies set by a third party (DoubleClick) and are used for serving targeted advertisements that are relevant to you across the web.1,5 years
xs.facebook.comBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.3 months
dpr.facebook.comPerformance tracking on how Facebook products load for different users.7 days
wd.facebook.comPerformance tracking on how Facebook products load for different users.7 days
RUL.doubleclick.netUsed by DoubleClick to determine whether website advertisement has been properly displayed – This is done to make their marketing efforts more efficient.1 year
c_user.facebook.comA cookie to verify accounts and determine when users are logged in so Facebook can make it easier to access the Facebook Products and show the appropriate experience and features.1 year
presence.facebook.comThe presence cookie is used to contain the user’s Facebook chat state.Session
sb.facebook.comThis cookie is used to store device browsing information2 years
datr.facebook.comBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.2 years
AID.google.comThis cookie is used to coordinate consistent ad target for the same profile over multiple devices1 week
__cfduid.tawk.toUsed by the content network Cloudflare to identify trusted web traffic.1 year
SEARCH_SAMESITE.google.comCookie sameSite set to Strict restricts cross site sharing entirely while none allows 3rd party cookies to be used on other sites2 years
vuid.vimeo.comThis cookie is used to store the user’s usage history2 years
spin.facebook.comBuilds a profile of website visitor interests to show relevant and personalized ads through retargeting.1 day & 1 hour
NID.google.comContains a unique ID Google uses to remember your preferences and other information, such as your preferred language6 months
wp-settings-time-{UID}.mercuri.netThe number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.1 year
1P_JAR.gstatic.comSet by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates.1 month
_fbp.facebook.comWhen the Facebook pixel is installed on a website, and the pixel uses first-party cookies, the pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist.3 months
_hjAbsoluteSessionInProgressHotjar LtdStatistics to store unique visitsSession
_gid.google.comAnonymous usage statistics1 day
_ga.google.comGoogle Analytics uses this cookie to anonymously distinguish users2 years
_hjIncludedInPageviewSampleHotjar LtdThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit.30 minutes
TawkConnectionTime.tawk.toAllows the website to recognised the visitor, in order to optimize the chat-box functionality.Session
_dc_gtm.google.comUsed to throttle request rate1 minute
_gat.google.comUsed to throttle request rate1 minute
_gcl_au.google.comUsed to take information in advert clicks and store it in a 1st party cookie so that conversions can be attributed outside of the landing page3 months
_hjFirstSeenHotjar LtdThis is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.Session
_hjidHotjar LtdSet when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.365 days

Read more about your browsers cookie settings:

Block cookies

Most browsers allow you to block cookies. In Internet Explorer, you can block cookies by selecting „Tools”, „Internet Options,” „Privacy,” and drag the slider to „Block All Cookies.” In Firefox, you can change the cookies management settings by selecting „Tools”, „Options” and „Privacy.” Blocking cookies can adversely affect the use of certain websites.

Third party cookies

Mercuri uses Google Analytics to analyze how the site is used. Google Analytics generates statistics and other information about how the site is used by saving cookies on the user’s computer. The information generated for our site is used to create reports about the use of the site. Google saves and uses this information. Read more in Google’s Privacy Policy.

Third-party vendors

Mercuri uses third-party suppliers to complete the delivery of its products and services. Personal data is processed by the following categories of external parties: Web agency, Hosting supplier, Website behaviour analytics tool, Customer relationship management applications supplier, SaaS company (for surveys) and Learning platform solution provider.

Personal data for marketing purposes

Mercuri may use the personal data provided for marketing and market research, based on legitimate interest in marketing its products and services. The purpose is to create a better experience to improve and optimize the quality of our services (for example, by displaying content that may be of interest and delivering more relevant information). In case you no longer wish to receive marketing please contact us and state that you do not wish to be contacted for marketing purposes.

How long is your personal data saved?

We store your personal information in principle as long as the provision of our services requires by law or if we believe there is a legitimate interest in additional storage. As a customer, supplier, private person or as visitor to our website, we believe there is a legitimate interest in saving data for up to 3 years.

Analyses and tests are saved until the education is completed, up to 1 year.

Transfer of personal data

The transfer of personal data that you provide to us by filling out the contact form, e-mail or by verbal contact with us will only be transferred to third parties, to the extent required to comply with the agreement. The personal data you register with Mercuri are never sold to third parties for commercial purposes. However, in order to be able to complete courses and programs, send newsletters etc., some personal data will be processed by external parties who have personal information agreement with Mercuri. Mercuri may also share your personal data with potential buyers or investors of our company.

Mercuri may also share your personal data with other entities within Mercuri’s group of companies and associated partner companies.

Your rights

You are entitled to receive information about the personal data you have stored with us. In addition, under the statutory terms, you may request access to your personal data, correction of incorrect data, data limitation, data portability (if appli-cable), withdrawal of your consent, or deletion of your personal data., and you have the right to object to Mercuri’s processing of your personal data when the processing is based on legitimate interest. You also have the right to lodge a complaint with the supervisory authority.

You can always contact us for assistance or information about your rights at rodo@mercuri.pl

Change of data and privacy policy

Mercuri reserves the right to change the privacy policy at any time.