2 grudnia | 1 min read Step 2 Consulting – Customer service excellence with Maersk Line This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line. Read more
1 grudnia | 1 min read Step 1 Analysis – Customer service excellence with Maersk Line This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line. Read more
1 listopada | 1 min read Successful Social Selling The sales manager smiles as he walks past the rows of employees, checks the CRM system and notes that none Read more
30 października | 1 min read Negotiations and Price Handling Sales people negotiate price, internally, more than they do with the clients. Why, and how can we change that? To Read more
19 października | 5 min read 6 practices guaranteed to make you a master presenter To be fair to Steven, his project presentation to the CEO and the senior leadership had a Jobs-like colour and Read more
10 października | 1 min read Advice to others – Interview with Pierre Jover at HP This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI. Read more
9 października | 9 min read 6 keys to establish successful sales teams in foreign cultures In this article, we examine some of the keys to achieving that elusive running start in a new market. Truth Read more
9 października | 1 min read The Analysis Phase of the Project – Interview with Pierre Jover at HP This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI. Read more
8 października | 1 min read Consolidation – Interview with Pierre Jover at HP This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI. Read more